Terms and Conditions

Terms & Conditions

1. Services & Location

Personal training sessions are conducted at Heroes Gym, Unit 1&2 Edison Court, Pinchbeck, Spalding, PE11 3FX.
2. Fees & Payment

Fees must be paid on the day of training or via one of the available packages.
Packages are listed at https://noexcusespt.co.uk/pricing/.
3. Packages

All packages are non-refundable.
All sessions in a package must be used within six (6) months of payment, unless an extension is granted.
Any unused sessions after the 6-month period will be forfeited.
4. Cancellation Policy

Cancellations made more than 48 hours before a scheduled session incur no penalty.
Cancellations made 48 hours or less before a session are considered a late cancellation.
The first late cancellation within a rolling six (6) week period is free of charge.
Subsequent late cancellations within the same 6-week period will result in the loss of a session from a pre-paid package or a charge equivalent to one session fee, payable before further training can continue.
All ‘NO SHOWS’ will be charged. A now show is when the client does not arrive for a pre arranged appointment, without prior notice.
5. Health & Safety

You are responsible for ensuring you are fit to participate in any exercise program.
Always consult a healthcare professional before starting or changing your exercise routine.
We are not liable for any injuries or medical issues arising from training sessions or related activities.
6. Personal Responsibility

You agree to follow all instructions and safety guidelines during training sessions.
You acknowledge that participation in fitness activities carries inherent risks.
7. Limitation of Liability

We strive to provide safe and effective training methods but make no guarantees of specific results.
We will not be held liable for any direct, indirect, or incidental damages resulting from use of our services.
8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of our services after any changes have been posted indicates your acceptance.
11. Contact Information

For questions or concerns, please contact:
[Email: joenoexcusespt@gmail.com]
Effective Date: [01 January 2023]